FAQS

WHAT IS ACCOUNT NO ?

Account Number is the unique identification number assigned to every customer in Cfibernet and this

should be handy, when you interact with Cfibernet service executive.


WHAT IS THE TARIFF PLAN ?

Tariff plan is plan which the subscriber has opted for and which determines the Speed , FUP and the

subscription charges to be paid by the customer for a given pre-determined period.


WHAT IS THE FAIR USAGE POLICY (FUP) ?

A very small number of customers use an excessive amount of the network bandwidth, to the extent that

it can impair the experience of others. The intent of our Fair Usage Policy is to provide the optimum

should be handy, when you interact with Cfibernet service executive.


WHAT HAPPENS IN FAIR USAGE POLICY ?

Under the policy we have defined fair usage levels for unlimited data transfer plans and needless to

mention, the usage levels set are very generous such that most customers will not be affected

by the Fair Usage Policy.