We at Cfibernet, manage the integrity of our network to make sure that a high quality service is provided at all times to all our customers
on a fair and equitable basis.
This policy applies to all service plans including “Unlimited” plans where the customers’ use of the service is not limited to a specific number
of hours per month.
As is standard with other Internet Service Providers, Cfibernet will ensure that its service operates at optimum speeds for all of its customers.
Since Cfibernet is a shared network, we have put a Fair Access Policy in place to ensure that extraordinary usage by a few customers
doesn’t negatively affect the normal usage of other customers.
So what does all that mean?
Surfing: To understand a little something about how web-surfing works. Here’s the basic: When you’re surfing the internet,
you’re actually both uploading and downloading data (Most surfing consists of much more downloading than uploading).
When you view a web page, you’re actually downloading the contents of that page into your computer so it can be viewed.
While downloading the web page you want to view, your computer will occasionally upload a small amount of data back to
the website to let it know that everything thus far sent has been received ok. While very basic, that’s a good/simple way of
understanding web browsing.
Broadband: is defined in the Broadband Policy 2004 as “An always on data connection that is able to support interactive services
including Internet access and has the capability of minimum download speed of 256 kbps to an individual subscriber from the
Point of presence (POP) of the Cfibernet of each location.”
Speed: is generally referred at what rate the customer end device/PC and destination connectivity negotiation and the rate
of which data can travel. Apart from the direct point-to-point connectivity, guaranteeing the speed or download over internet
cannot be determined since the Internet is a shared medium of transport. To determine the speed of customer connection,
one shall have to verify whether he is able to achieve the required throughput it is always tested by downloading multiple
files at the same time.
Packet Loss: Packet loss is the discarding of packets in a network when a router or other network device is overloaded and
cannot accept additional packets at a given moment. Packet losses are usually due to congestion on the network and buffer
overflows on the end-systems. A buffer is a portion of a computer’s memory that is set aside as a temporary holding place for
data that is being sent to or received from an external device. Packet loss may or may not be disruptive to the recipient of
the data, depending on the type of network service and the severity of the loss. Latency: In networking, the amount of time it
takes a packet to travel from source to destination. Together, latency and bandwidth define the speed and capacity of a network.
Acceptable Use Policy:
THESE TERMS AND CONDITIONS STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF Cfibernet.
INTERNET ACCESS SERVICE AND YOUR RELATIONSHIP WITH Cfibernet LTD. YOU SHOULD READ THEM
CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OURS.
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SERVICE AND YOU MUST TERMINATE YOUR